Vertu Volkswagen Skipton
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- Based on 37 verified purchases in the last 3 months
Vertu Volkswagen Skipton Verified Purchases
Total Active Purchases:
598
(Verified: 598)
My experience at Vertu Volkswagen Skipton was positive because Chloe was knowledgeable and helpful and supported by her manager.
Shame the post collection phone call didn't happen
Hello
Thank you for sharing your positive experience with us! We're pleased to hear that Chloe's knowledge and help, as well as her manager's support, made a big difference in your visit. Sorry to hear the post-collection phone call didn't happen, but we'll make sure to follow up on this aspect to improve our service.
Kind regards, Keith.
The experience at Vertu Volkswagen Skipton was good because Oscar was very professional and transparent from start to finish
Hello Lola,
Thank you for taking the time to share your positive experience with us. We're glad to hear that Oscar provided a high level of professionalism and transparency throughout your interaction, which made a big difference in your overall experience.
Kind regards, Chloe
The experience at Vertu Volkswagen Skipton was great because changing car was hassle free
Hello Julian,
Thank you for sharing your positive experience with us! We're really glad to hear that our process of changing cars was seamless and hassle-free for you.
Kind regards, Kerry.
I was pleased with Vertu Volkswagen Skipton and would recommend them because customer service was very good despite Oskar heading on paternity leave mid sale. Handover was very good and issues resolved promptly.
Hello Michael,
Thank you so much for taking the time to share your positive experience at Vertu Volkswagen Skipton! We're pleased to hear that our customer service team provided a great service, even during a period of change with Oskar's paternity leave. It's fantastic to know that we were able to resolve any issues promptly and provide a seamless handover for you.
Kind regards, Kerry.
I would not recommend Vertu Volkswagen Skipton because unfortunately I found there follow up and contact below par
Hello Morag,
Thanks for the feedback! We apologize that our follow-up and communication fell short of your expectations. We take all feedback seriously. If you'd like to discuss further, please reach out to digitalcustomerexperience@vertumotors.com with reference number VM1MM0409
Kind regards, Matthew.
Vertu Volkswagen Skipton staff were good
Hello
Thank you for taking the time to share your positive experience with us! We're really glad to hear that our team at Vertu Volkswagen Skipton made a great impression on you.
Kind regards, Dawn.
Contact
Location
Hours
Closed
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
